Follow

Slow processing of your audio files

Sorry things seem to be moving so slowly!

Sometimes when there's a lot uploading going on, the processing queue fills up and your file might not move along as fast as we'd like. 

What to do:

  1. Check out Status Page to see that it's not a site-wide issue.
  2. If it has been more than a couple hours and your files still seems to be stuck processing (you see the hourglass or the cog image next to your file) then send us an email and we'll check out your file.
Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk