Non-emergency support:
PRX's Help Desk staff is available from 9:30am to 5:30pm Eastern Time, Monday through Friday. PRX's office is closed on weekends and most major US business holidays.
- Submit a request.
- Give us a call at +1 (617) 576 5455 ext. 1.
Knowledge Base:
Our Help Desk includes answers to most common Support related questions. The Help Desk is also your primary resource for solutions to common issues, how-to's and other information for producers and stations.
Extended Support for emergencies that affect broadcast:
View the chart below for details of our Extended Support hours.
|
When / Support Type |
Non-Emergency |
Emergency |
|
Regular Business Hours |
+1 (617) 576-5455 x0 |
+1 (617) 576-5455 x911 emergency@prx.org |
|
Extended Support Weekdays |
closed |
+1 (617) 576-5455 x911 emergency@prx.org |
|
Extended Support Weekends |
closed |
+1 (617) 576-5455 x911 emergency@prx.org |