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PRX.org has a new look! What this means for you.

What is changing, and why? 

PRX has expanded beyond the role of distributor. To better reflect our growing role in the public media ecosystem, we are updating our online presence in a few ways:

More details on these changes can be found below.

So what is the difference between PRX.org and Exchange.prx.org?

PRX.org is where you can now go to find information about PRX, new ventures and services we provide.

Exchange.prx.org is the new address for our broadcast distribution services.

Your logo looks different.

Thanks for noticing. The new logo better reflects the role of PRX, and you will start to see it on all our pages and products. A style guide will be available in the immediate future for you to use.

How do I log in?

We have provided multiple ways for you to log in to the PRX Exchange:

  • The easiest way is to visit exchange.prx.org directly.
  • If you’re already logged in and you head to PRX.org you’ll see a message asking you to head to exchange.prx.org. Bookmark the new address and visit it for all broadcast distribution services.
    You can log in via PRX.org by clicking the user icon on the upper righthand corner and clicking on Sign In. Please note that you’ll need to enter your email address as your username if you try to log in via PRX.org. Going forward we ask that you head to exchange.prx.org and bookmark the new address.

Is there a direct link I can use to access PRX Exchange?

Yes! The direct link is https://exchange.prx.org/

I visited PRX Exchange and it looks different.

Good eye! Along with the relaunch of PRX.org we spruced up Exchange.prx.org. The navigation and function of the of the site remain the same.

I need help! Where is the help link? 

You can find the link to Help and Support at the bottom of PRX.org under Resources.

You can always email our help desk at [email protected], call us at 617-576-5455 x 0 or visit our help site at help.prx.org.

Does this change the way I encode/upload my episodes?

No, the process of encoding and uploading your content to PRX Exchange does not change. Once you log in, however, you will see that the design of the site has been updated.

If you have questions about uploading your pieces to PRX Exchange feel free to visit our help article on uploading to the PRX Exchange (link). You can always reach out to us with questions at [email protected] or 617-576-5455 x 0.

Will this interfere with licensing and subscribing to pieces and series for my station?

No! If you’re a member of your station account on PRX Exchange you’ll be able to license content on the site and subscribe to series.

Don’t see a Buy or Subscribe button? Make sure you’re logged in under your station account: Log in>My PRX> Choose Account>Select your station account.

Still can’t license content? Feel free to reach out to us at [email protected] or give us a call at 617-576-5455 x 0.

Will this interfere with the delivery of my subscriptions?

Absolutely not! Deliveries for you favorite shows will not be affected by this change.

Will this affect the URLs on my site for PRX Exchange pieces or series?

No. Any existing deep links to pages on the PRX Exchange (e.g., a third  party website that is linking to prx.org/pieces/12345) will get handled correctly and redirected to the proper page on PRX Exchange. That is to say, all existing PRX Exchange pages that are indexed on Google, bookmarked, linked, etc will continue to work as expected.

For additional questions, comments or concerns please feel free to email us at [email protected] or give us a call at 617-576-5455 x 0.

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