If you don’t see Spotify listed in the App & Browser section within Metrics for your show, but you know the show is available on the app - then your show isn’t set-up to be Passthrough Compliant with Spotify.
Passthrough compliance is a technical setting enabled by Spotify that allows for data (think download metrics and your dynamic ad content) to flow freely between Dovetail and Spotify.
| To ensure that passthrough compliance is set-up for your show on the Spotify platform you'll need to update your Licensor/Hosting Provider in Spotify to Public Radio Exchange. |
Steps to Update Your Hosting Provider for Existing Shows in Spotify:
- Log in to your account at Spotify for Podcasters.
- From the left-hand sidebar, select the show you want to update.
- Click on Settings (the gear icon near the bottom of the sidebar).
- Under Licensor/Hosting Provider, click Update.
- Enter your current RSS feed URL (you’ll need this to proceed).
- Under Confirm Hosting Provider, select Public Radio Exchange from the dropdown menu.
- Click Next, then Submit.
Please note: Spotify data for your show prior to passthrough compliance set-up will only be available through your Spotify Dashboard.