Why is my audio taking so long to process?

Sorry things seem to be moving so slowly!

Sometimes when there's a lot uploading going on, the processing queue fills up and your file might not move along as fast as we'd like. 

What to do:

  1. Refresh the page. Did the audio status icon change?
  2. Check out Status Page to see that it's not a site-wide issue.
  3. If it has been more than a couple hours and your files still seems to be stuck processing (you see the hourglass or the cog image next to your file) then send us an email at help@prx.org and we'll check out your file.
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