How do I send a message to my subscribed stations?

Great question! As soon as you publish an episode it may start delivering to stations, so if you make changes to an episode- even a few minutes after publishing- you'll want to let your subscribers know to look for new files.

This can be done using the "Contact Subscribers" button. There are two ways to access this button:

  • Log in to exchange.prx.org
  • From the home page, navigate to My PRX in the upper right
  • Ensure you are under the correct account from the "Choose Account" drop-down menu
  • Click "Manage Series"
  • Select the show you are working with. You are now on the series profile page. 
  • Click "Contact Subscribers" under "Actions" in the top right.

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If you've made changes and republished an episode:

After publishing your episode, click the "Contact Subscribers" button on your confirmation screen: 

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You will then want to change your message category to "Alert" or "Info" based on the urgency of your message. File changes should always be Alerts. Likewise, language issues.

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